Kevin Thorn is an Associate Certified Entomologist and the President of Thorn Pest Solutions. He is responsible for the direction, vision, and culture of Thorn Pest Solutions and has been with the company for over 15 years. Kevin is also the author of Here to Help: Pest Management Solutions for Commercial Properties, which gives commercial managers and owners the knowledge and resources they need to choose the best pest control provider, prevent a pest control crisis, and protect their businesses.

In this episode…

As the pest control industry changes, so do employees’ and customers’ needs. So, what can you do to accommodate these needs while maintaining company profitability and growth?

Kevin Thorn narrows it down to two key principles: price and technology. It can be difficult to convince customers to pay a higher price, but it’s necessary if you want to retain employees and keep them happy. Low bids just don’t work anymore. On the technology side, it’s important to stay up-to-date and adopt new technologies that will benefit your business. Technology advancements often help you save time, gain more clients, and focus your energy on what matters most.

In this episode of the Multiply You Podcast, Austin Clark talks with Kevin Thorn, President of Thorn Pest Solutions, about the best practices for growing your business in a changing world. Kevin discusses the challenges of hiring and retaining talent, the benefit of raising your prices, and why everyone in the industry should adopt new technologies.