Ben Kirkbride shares his insights on leading with connection, emphasizing the importance of genuine curiosity and understanding people at the core. He discusses the challenges of leading through compliance and the need for creating a psychologically safe space. Ben also highlights the struggle of leadership and the importance of consistency at the edges. His key takeaway is to ask one genuine question about how someone is doing in the next team interaction, practicing curiosity before connection and connection before direction.

Takeaway

• Curiosity before connection, connection before direction