Show Notes:

What if the first 90 days in a new leadership role matter more than the next 90 months? That's the core belief driving today's guests — and the stories they share will stick with you.

Neil Marshall, Chairman of Health Search Partners, and Kurt Mosley, Association Practice Leader at Health Search Partners, have spent a combined 65+ years placing and coaching healthcare executives. Together they developed a First 90 Days program to help leaders not just land the role — but thrive in it.

In this episode, Neil and Kurt share the frameworks, stories, and mindset shifts that separate leaders who build lasting trust from those who struggle to gain traction.

What we cover:

• The hospital CEO who literally moved into the hospital for his first 90 days — and what it taught him about symbolic leadership
• The 25-50-25 rule for earning authority when you're new
• Why your first visible act may be remembered longer than anything else you do
• How to be quick without being hurried in decision-making
• The parking lot move that turned "our people matter" from a slogan into a reality
• What the book What Got You Here Won't Get You There means for new managers transitioning out of individual contributor roles
• Why most people just want to be heard — and the financial case for making that happen

Whether you're stepping into a C-suite role or your first management position, this conversation offers a repeatable approach to building credibility from day one.

Resources & Links:

• 🔗 Health Search Partners: https://www.healthsearchpartners.com
• 📖 What Got You Here Won't Get You There by Marshall Goldsmith: https://www.amazon.com/What-Got-You-Here-Wont/dp/1401301304
• 🔗 Neil Marshall on LinkedIn: https://www.linkedin.com/in/neilmarshall
• 🔗 Kurt Mosley on LinkedIn: https://www.linkedin.com/in/kurtmosley

Chapters:

00:00 – Meet Neil Marshall and Kurt Mosley02:34 – The origin of the First 90 Days program03:59 – The CEO who moved into the hospital05:03 – What symbolic acts actually are08:11 – The 25-50-25 rule for earning authority09:56 – Building trust through behavior, not titles12:41 – The parking lot symbolic act14:31 – A structured approach to your first 90 days16:08 – Be quick, but don't hurry19:57 – Listening to people who think differently than you21:45 – Advice for new managers from technical roles25:40 – How to earn authority, not just hold a title27:25 – One communication tip from each guest