This conversation explores the rise and fall of Walgreens, focusing on its healthcare strategy and the challenges it faced in the retail pharmacy market. The discussion highlights key events, including the merger with Alliance Boots, the impact of online competition, and the company's attempts to diversify into healthcare delivery. It also examines the lessons learned from Walgreens' struggles, particularly the importance of having a pharmacy benefit manager (PBM) and the difficulties of transforming a legacy business in a complex regulatory environment.

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

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The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...