The Black Swan Brief

What Happens After the Mistake


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When it comes to cyber security, mistakes aren’t the problem - silence is.

In this episode, Kevin Walker explores why so many organisations handle errors the wrong way and how blame culture can quietly become the biggest threat of all. From the myth of the “perfect employee” to the power of psychological safety, this episode shows how to turn human error into a catalyst for learning and resilience.


Through real-world stories and sharp soundbites, “Fix the process, not the person” , Kevin unpacks how security leaders can shift from punishment to progress, building teams that report faster, recover smarter and trust deeper.

Key takeaways:

  • Blame kills honesty faster than any malware ever could

  • Fear suppresses reporting; trust accelerates it

  • Every mistake is feedback — if you’re willing to listen

  • The real measure of resilience isn’t perfection, it’s recovery

Signature quote:
"You can patch a system. You can’t patch silence."

Soundtrack: New Hero in Town & Stay the Course by Kevin MacLeod (incompetech.com)Licensed under Creative Commons 3.0: By Attribution license.

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The Black Swan BriefBy Kevin Walker