Frank Reactions - Customer Experience & Customer Service in the Digital Era

What I Learned at New Media Expo (NMX) That Can Help Grow Your Business & Improve Your Customer Satisfaction What Experts Like Pat Flynn Said About Customer Experience at New Media Expo - Frank Reacti

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One of the new themes that came out repeatedly at this year's New Media Expo (NMX) was the importance of great customer experiences. Here are some of the highlights. Pat Flynn, of Smart Passive Income, talked about the 3 things customers will expect in the coming years. Cliff Ravenscraft, the Podcast Answer Man, discussed practical ways you can start building closer connections with your followers. Adweek author David Griner discussed how to write headlines that make people want to click without being spammy or deceptive. These are just a few of the great tips coming from this year's conference. Listen to this episode for more.
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Frank Reactions - Customer Experience & Customer Service in the Digital EraBy Tema Frank