Paul shares some thoughts on the sanctity of the customer/seller relationship.

Show Notes

“It is not my prospect. It is not my customer. It is our prospect. It is our customer.” It’s not just one person who will manage the end-to-end customer experience, it’s a team of people.

Be objective in determining who is better suited to handle this relationship. If it’s you, make your sales manager aware.

Team members need to build each other up.

Take a team approach and leverage the strength of the relationship that another team member may have with this customer.

Visit www.ToughTimer.com to get started on the 30-Day Tough-Timer Challenge!

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