In this episode, Alex Quin talks with Mikael Yan, an entrepreneur who is revolutionizing how businesses are interacting with their customers. Mikael is the CEO of ManyChat, a messenger bot platform that is sending around 20 billion messages a month between businesses and customers. Mikael shared how he came up with this innovative company, the struggles he faced building ManyChat, and how ManyChat will change the marketing industry.

Listen in to find out why messenger bots is a tool that will change your business and how you communicate with your customers.

[1:35] Origin story of ManyChat

[7:00] How did you get interested in technology?

[10:25] Getting people interested in ManyChat

[12:10] Sticking with your business when it’s difficult [13:30] Inspiration for your entrepreneurial hustle [14:15] Dealing with rejection and failure

[21:18] What is a chatbot?

[23:00] Here’s how a chatbot could work in a restaurant [26:55] How effective are chatbots?

[27:42] Alex’s reasons for getting started with ManyChat

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Executive Producer: Alex Quin

Talent Producer: Michelle Chia

Audio Engineer/Post Editor: Salomon Diaz/Alex Quin/UADV Graphics & Animations: Michelle Chia/Chris Soueidan/Daniel Toruno

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