Human Performance and Latent Causes

What is an LCA Mentality?


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A Latent Cause Mentality is when an organization is looking at problems and asking, "What is it about the way we are that contributed to this?" An LCA mentality is evidence of people learning and, therefore, a learning organization.

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Human Performance and Latent CausesBy Robert E. Statham, subject matter expert using Latent Cause Analysis for Human Performance