Lee McKnight, Jr. of RSW/US joined Chip Griffin of SAGA on the latest Small Agency Talk Show to discuss his firm's latest research into the state of agency business development.

The annual survey revealed what is working -- and what isn't -- for agencies today, as well as how they perceive the current environment.

Chip and Lee explore the data along with the reasons behind some of the results. They also suggest ways that agencies can improve their own pipelines based on what they are observing.