In this episode I speak to DVSA Earned Recognition National Account Manager Phil Breen about all things Earned Recognition.  We cover A Half Dozen Key areas to enable you to better understand the scheme and the benefits to you as an operator.  Speaking to Phil helped me realise that it was 100% I wanted Flagship Partners to be able to support so are putting in the work to be able to provide approved services and audits for the scheme.  So if you are interested in Earned Recognition, do get in touch and Phil is very approachable too.

1.       What is Earned Recognition?

Outline of the scheme and how it came about, what it is and what to expect.

1. Key Benefits

The benefits and the wider feedback from ER operators in terms of what they get from the scheme.

1. How to manage the scheme as an operator

We run through what an average operator does, how ER will impact them on the day to day and how they interactive with the Earned Recognition team at the DVSA.

1. What happens when something goes wrong

The approach that DVSA take if an operator does not meet KPIs or fails an audit, (you will be surprised at how supportive the DVSA are in these cases)

1. Digital requirement options

Details of changes to the Earned Recognition digital requirements and how this impacts operators in the scheme, and those hoping to join the scheme.  This will help you understand the needs of the scheme

1. What does the future of Earned Recognition look like?

Where DVSA hope to take the scheme, what new things they are looking at and how they have taken feedback to improve the scheme.

This was a brilliant episode and shout out to Phil and Josh who have been a pleasure to work with throughout.

Earned Recognition; https://www.gov.uk/government/collections/dvsa-earned-recognition-guidance-and-forms

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