This week we are talking to Susan Elliott, who is an Employee Engagement Experience and Wellness Specialist. Susan has a wealth of experience and has held positions as Head of Internal Comms and Employee Engagement with Allied Irish Banks, Head of IC as well as People Engagement for Tesco Bank, and is also a qualified CliftonStrengths coach with Gallup. Susan helps organisations’ employees to connect with their business and play a part in achieving the company’s goals. There are copious amounts of content claiming to define employee engagement. But Susan cuts through to the evidence-based theories of what engagement really is.