The key to staying calm and in-control – maintaining your composure – is EQ, or Emotional Intelligence. In this episode, Chris and Kiley lay the foundations for understanding EQ and building the skills to stay calm and in-control in any situation.

03:33 Your Emotions impact your success 06:05 Kylie's Journey into Emotional Intelligence 12:20 The Five Building Blocks of EQ 23:21 Empathy isn't sympathy 38:48 Grotesquely Optimistic

Resources:

The EQ Edge by Steven J. Stein, Howard E. Book EQi Model

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