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What is Facebook Doing Now?


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When Holidays fall on aThursday


it feels…


Weird


I know that in corporateAmerica, a lot of people have to work on the Friday after a mid-weekholiday


But having done so myself formore than a few years


I can say with totalconfidence that productivity on those days is almost too low tomeasure


Unless…


You work for yourself


Then you get to be asproductive as you like


Or define it how you like


I remember going into theoffice once and having a meeting with the V-P and other C-suite execs


Who were delighted that theyallowed employees to wear blue jeans on Friday after a holiday


And wondered why none of“them” felt grateful for it


Which is an attitude Iencountered a lot


“They” should be grateful,“They” should work harder, “They” should do more


So on a day just like today,we were told to measure the analytics


with constant monitoring toensure each person made at least 100 attempts to reach out


Which doesn’t sound likemuch in the grand scheme


It’s literally trying 25times an hour


Which is how the C-Suite sawit


But it’s trying to reachepople who were on vacation mode themselves or on duty or on leave


and didn’t want to bebothered


Or worse didn’t want tobother with anyone who disrespected their time like that


So I said to my team at thetime to try an email


Send as many as you like witha goal to try to talk to four people


And if you didn’t get to the“talk business” part, at least you made a connection and set up atime to call back


The how of it


But that instruction got mecalled into an office the next week


I got a reprimand for “failingto follow protocol”


And an instruction to documentit for others to use, because the method generated the best metricsof any team that day


Which included the only metricthat mattered


Helping people


Which defined my entirecorporate experience


Always getting into troublefor ignoring the rules


Always getting what I didturned into new policy


Which I think is why I was letgo


Because I didn’t think beingbusy meant being productive


Especially on the day after aholiday


Isn’t that weird


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Chris Lowry BooksBy Chris