We’re revisiting one of our favorite episodes: Keystroke Level Modeling (KLM). In this rebroadcast, Drew and Joe break down how KLM can predict the time it takes for an expert user to complete routine tasks in software. From understanding key components like keystrokes, mouse movements, and mental preparation time, to real-world use cases and practical tips, this episode offers a deep dive into a niche but powerful UX research tool. If you’ve ever wondered how to measure workflow efficiency before development even begins, this one’s for you!

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Credits:
Art by Kamran Hanif
Theme music by Nearbysound
Voiceover by Anna V