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How do we determine customer satisfaction towards our brand? In comes "Metric Made Simple", a series where we will dive into different marketing metrics used by our fellow marketers around the world. For this episode, we would be having "Net Promoter Score"!
Definition: Net Promoter Score measures your customer satisfaction towards your brand
To see the carousel version, visit my Linkedin Post (link in the description below)! Linkedin Post: https://www.linkedin.com/posts/yeexuenhong_what-is-net-promoter-score-activity-6864958837078798336-CXZI
#digitalmarketing #metrics #marketing #jargonbuster #facebookads #metricsmadesimple #NPS #netpromoterscore #marketingmadesimple #digitalmarketinglife #customersatisfaction #brand
By Yee Xuen HongHow do we determine customer satisfaction towards our brand? In comes "Metric Made Simple", a series where we will dive into different marketing metrics used by our fellow marketers around the world. For this episode, we would be having "Net Promoter Score"!
Definition: Net Promoter Score measures your customer satisfaction towards your brand
To see the carousel version, visit my Linkedin Post (link in the description below)! Linkedin Post: https://www.linkedin.com/posts/yeexuenhong_what-is-net-promoter-score-activity-6864958837078798336-CXZI
#digitalmarketing #metrics #marketing #jargonbuster #facebookads #metricsmadesimple #NPS #netpromoterscore #marketingmadesimple #digitalmarketinglife #customersatisfaction #brand