With so many different types of AI starting to make their way into the conversation around artificial intelligence we reached out to Luca Scagliarini, chief product officer at Expert.AI to explain what natural language processing is and why it's so important.

Turns out that AI is not one thing and that we need many different forms of the technology to make it do the things we want it to. An insightful interview with Luca taught us that we still have a way to go before we get where we're going ...