The Big Questions: A Capita Learning Podcast

What is organisational resilience, and what do ‘T-shaped’ skills have to do with it?


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It’s time for a new series, and this time we’re looking at skills based organisations and their ability to create resilience.

The UK Government’s latest Employer Skills Survey has found that 36% of job vacancies are down to a lack of skills in the organisation. The Open University estimate that this skills gap costs organisations £4.4 billion (in recruitment fees, increased salaries, hiring at a lower level then bringing employees up to speed, etc.).

In the first of 5 episodes on this topic, James shares insights into how skills-based organisations (and in particular a focus on ‘T-shaped’ skills) can not only reduce that economic burden, but also benefit our company cultures & individual motivation.

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The Big Questions: A Capita Learning PodcastBy James Eynon