Louise Lally Training Academy

What is Relationship Building in Retail and how to be authentic when selling on the shopfloor

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In this episode I will be chatting to Sales Relationship Coach Jason Cooper. We discuss the power of relationship building with customers.

Some of the topics we discussed were:

  • Selling and focusing on the Customer first and Sale second Relationship approach when building trust and rapport with customers.
  • We also delve into attaining new customers and retaining the ones we have.
  • Dealing with rejection in sales and strategies to use in order to overcome this.
  • Training your sales team in building relationships with customers.

    • We discussed these and lots more in the episode.

    ...more
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    Louise Lally Training AcademyBy louiselally