Shuri Network Podcast

What is User-Centred Design? - S2E2


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The award-winning Shuri Network is the first NHS and care network of BAME women in digital health. In this fortnightly podcast series we aim to demystify what digital health is all about, and also to bring you insights into how some of our inspirational female BAME leaders and allies have got to where they are.


Have you ever wondered why the NHS website uses terms like “pee” and “poo” rather than the more medical terms “urine” and “stools”? or why we should ban the phrase “hard to reach”? You’ll find the answers in this episode exploring the field of User-Centred Design. Hear from our guest expert, Rochelle Gold, Head of User Research at NHS England, about the international standards for Human-Centred Design (ISO 9241-210) and how they underpin the Six principles of human-centred design as used by the NHS. Happy listening!


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Shout out to our technical engineer: David Hills

Music by Tortue Super Sonic, “Afro” https://m.facebook.com/TSSTortueSuperSonic/


Website: www.shurinetwork.com


Twitter: @NetworkShuri


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