In our latest episode of the Make Things Better podcast, we caught up with User Researcher Simon Scott.   

We delved into how User Research has changed, how and if a business should use User Research, learning psychology as a User Researcher, dealing with difficulties in User Research and much, much more.   

Simon was an awesome guest, full of experience, wisdom and knowledge and this podcast is a great place to start for anyone entering into the world of User Research or just keen to hear an update on how Simon is getting on.  

Timestamps:  

0:00 - Intro 

6:20- How has User Research changed over the last 20 years?

7:37- How does a business know if they should conduct User Research? 

9:42- How to conduct User Research  

12:41 - Creating the right environment in User Research  

15:30- Learning psychology as a User Researcher 

17:53 - What if someone is unwilling to open up when answering? 

20:46 - Dealing with sensitive topics as a User Researcher  

22:40 - Avoiding bias as a User Research   

Instagram - https://www.instagram.com/hive_sheff/ 

Twitter- https://twitter.com/HiveIT_uk 

LinkedIn - https://www.linkedin.com/company/hive... 

Website - www.hiveit.co.uk  

Thanks for watching and we hope you have an awesome rest of your day!