<a href='https://www.linkedin.com/in/akshukla/'>Alok Shukla</a>, in a conversation with <a href='https://www.linkedin.com/in/gshriki/'>Gilad Shriki</a>, Co-founder of Descope, Former VP of Customer Success at Palo Alto Networks, on why customer success tools of today are problematic and why the future of customer success lies in data-driven automation.

Alok Shukla, in a conversation with Gilad Shriki, Co-founder of Descope, Former VP of Customer Success at Palo Alto Networks, on why customer success tools of today are problematic and why the future of customer success lies in data-driven automation.

<a href="https://www.linkedin.com/in/akshukla/" rel="noopener noreferrer">Alok Shukla</a>, in a conversation with <a href="https://www.linkedin.com/in/gshriki/" rel="noopener noreferrer">Gilad Shriki</a>, Co-founder of Descope, Former VP of Customer Success at Palo Alto Networks, on why customer success tools of today are problematic and why the future of customer success lies in data-driven automation.

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What is wrong with customer success and how to fix it?

What is wrong with customer success and how to fix it?