Someone stumbles on a word and you jump in with a correction. Are you being helpful or obnoxious? In this edition of Doing What Works we examine boo-boos like “Pacific” when it’s “specific,” and whether corrections are kind or cruel. We also make a case against pointing out an unzipped zipper -- and how, while youth isn’t necessarily wasted on the young, feedback might be!

Here are your show notes…

“Casually cruel in the name of being honest” is a Taylor Swift lyric.