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What it Means to be Patient with End-Users (Includes Video)
Don Crawley, Author.
What it Means to be Patient with End-Users (Includes Video)
When we ask about the important characteristics of customer service providers, IT or otherwise, one of the most common answers is patience. People who are receiving customer service want the provider to be patient. Similarly, one of the most common complaints is that customer service providers aren’t patient with end-users and other customers. In this […]
What it Means to be Patient with End-Users (Includes Video)
Don Crawley
View all episodes
By Don R. Crawley
5
11 ratings
Don Crawley, Author.
What it Means to be Patient with End-Users (Includes Video)
When we ask about the important characteristics of customer service providers, IT or otherwise, one of the most common answers is patience. People who are receiving customer service want the provider to be patient. Similarly, one of the most common complaints is that customer service providers aren’t patient with end-users and other customers. In this […]
What it Means to be Patient with End-Users (Includes Video)
Don Crawley