How People Work

What It Means to Have a Good Employee Experience

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In this episode of How People Work, Jordan and Jason define a holistic view of the employee experience. They discuss what the ideal employee experience looks like and how it has evolved over time with market changes and new generations entering the workforce.

Jason and Jordan also examine what means to intrinsically belong somewhere, especially in the context of work which is traditionally a merit-based belonging.


Key ideas and highlights:
  • Employee experience is holistic and revolves around this idea of belonging.
  • People seek belonging at work more than they ever have before.
  • Employers need to have both entitlement-oriented and merit-based belonging in order to promote belonging and self-actualization.
  • The employee experience has evolved over time, and it’s up to both employers and employees to have the ideal employee experience.


    • Word of the Day: Obstinate


    Timestamps:

    (0:00) Intro

    (2:04) Here are the greatest challenges HR professionals face today

    (3:24) What do we mean when we talk about the employee experience? 

    (5:39) Does employee experience only matter in an employees’ market?

    (8:42) Why our product flopped with some of our customers

    (10:18) What human beings need universally in order to have a positive employee experience

    (12:08) What it means to belong somewhere

    (13:48) Entitlement-oriented vs. merit-based belonging - which is better in the workplace?

    (19:20) Can we really do anything we put our minds to?

    (20:06) People seek belonging at work more than they ever have before

    (25:11) It’s not just on the employer to create a satisfying employee experience

    (25:40) Our advice to HR leaders


    Connect:

    • Are you an HR/People Leader wanting to learn more? https://www.fringe.us/talk-to-our-team
    • People Data & Insights Report: https://fringe.my.salesforce.com/sfc/p/#1U000000tSl7/a/4X000000ouMw/9lixakNDHeXoFyinZ5hmod6GeWRUmxBtAhVd3oCgDmg
    • Jason’s LinkedIn: https://www.linkedin.com/in/jasonatfringe/
    • Jordan’s LinkedIn: https://www.linkedin.com/in/jordan-peace-fringe/
    • How Fringe works: https://www.youtube.com/watch?v=9NiAGyFut6E&t=2s
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