Agency Spark

What It Takes To Do Design Well


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In this episode of the Agency Spark Podcast, Sara talks with Karen Hold on what it takes to do design well.

Karen Hold is the founder and CEO of innovation strategy consulting firm, Experience Labs.

With over 25 years of experience, Karen has consulted for dozens of Fortune 500 companies including AARP, AT&T, Alcatel-Lucent, Audi, Chick-fil-A, Cisco, John Hancock, Mercedes, Nokia, NEC, and Porsche.

She is passionate about building creative capacity in individuals, organizations and cities.

Key topics:

  • it's not enough to just use great design tools
  • the mindset and behaviors needed to do design well
  • why open-mindedness is so crucial
  • design in terms of six different phases
More from Karen Hold:
  • LinkedIn
  • Experience Labs Website
  • Experience Design: The Innovators Journey Book

This episode of the Agency Spark Podcast is brought to you by Podmatch, a platform that automatically matches ideal podcast hosts and guests for interviews. Imagine your favorite online dating app, but instead of using it for finding dates, you’re booking podcast interviews. I use Podmatch to find guests for Agency Spark and it’s made booking engaging and talented guests incredibly easy. Learn more here!

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Agency SparkBy Sara Nay