Jodi and Marc talk about Balto’s Customer Support team, what it’s like being in that role day-to-day, and how contact centers will change by 2030. 
 
Our very own <a href="https://www.linkedin.com/in/jodilh/">Jodi Heen</a> is Balto’s first Customer Support Advocate.
---
Follow Marc on LinkedIn: <a href="https://www.linkedin.com/in/baltoceo/">https://www.linkedin.com/in/baltoceo/</a>
Learn more about Balto: <a href="https://balto.ai/">balto.ai</a>

Jodi and Marc talk about Balto’s Customer Support team, what it’s like being in that role day-to-day, and how contact centers will change by 2030. Our very own Jodi Heen is Balto’s first Customer Support Advocate. --- Follow Marc on LinkedIn: https://www.linkedin.com/in/baltoceo/ Learn more about Balto: balto.ai

Jodi and Marc talk about Balto’s Customer Support team, what it’s like being in that role day-to-day, and how contact centers will change by 2030. 
 
Our very own <a href="https://www.linkedin.com/in/jodilh/" rel="noopener noreferrer">Jodi Heen</a> is Balto’s first Customer Support Advocate.
---
Follow Marc on LinkedIn: <a href="https://www.linkedin.com/in/baltoceo/" rel="noopener noreferrer">https://www.linkedin.com/in/baltoceo/</a>
Learn more about Balto: <a href="https://balto.ai/" rel="noopener noreferrer">balto.ai</a>

What It's Like Being in Customer Support w/ Jodi Heen

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.

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What It's Like Being in Customer Support w/ Jodi Heen

What It's Like Being in Customer Support w/ Jodi Heen

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