What does an ER crisis social worker actually do?

In this episode of Social Work HQ, I interview a social worker who works in emergency room crisis intervention. We talk about what it’s like responding to mental health emergencies in the ER, supporting patients during psychiatric crises, and working alongside doctors, nurses, and law enforcement in high-stress situations.

We also discuss what a typical shift can look like, the skills needed to succeed in crisis work, and what new social workers should know if they’re interested in working in hospital or emergency mental health settings.
If you're considering a career in social work, hospital social work, or crisis intervention, this conversation offers an honest look at what the job is really like.

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01:20 Career path in social work
05:30 Everyday in ER crisis work
07:10 Responsibility of a crisis worker
10:00 Documentation in the ER
11:30 Number 1 skill for a crisis worker
13:00 Who should NOT be in this role
15:00 Pay scale for social work crisis worker
17:30 Career growth in ER crisis work
19:10 Tele health & social work
23:00 Advice for new coming social workers
27:00 Can anyone go to the ER in crisis?