Ever had a conversation take a hard left turn that you never saw coming?

Therapist Donna Scott explains how underlying issues can trigger or blow-up conflict and how to handle it successfully. In Part 2 of "Honey, I Shrunk the Conflict," Donna unpacks:

• Time-out and time-in when a conversation gets hijacked
• The importance of validation
• The difference between validation and agreement
• How empathy and apologies don't always go together

Visit Donna's website for her book, The Tapestry of Trauma, and to learn about her counseling, coaching, and speaking engagements!

https://www.donnascotttherapy.com/

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