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Most brands think rebranding means changing the packaging.
But when KT Tape scaled into tens of thousands of stores, the real shift wasn't what they looked like — it was how they educated their customer.
In this episode, Jessica Klodnicki breaks down:
How KT Tape used simple, accessible video to drive usage
The power of QR codes + tech to remove buyer friction
What actually makes a rebrand successful
How to know if your brand is ready to scale in retail
If you have an education-based product — or if you're trying to simplify your customer journey — this episode will spark some ideas.
🎧 Let's kick off Season 3.
Mentioned in this episode: www.volcanicretail.com KT Tape App (iOS/Android)
#RetailWarGames #VolcanicRetail #KTtape #RetailStrategy #Rebrand #CPGMarketing #ProductEducation #ConsumerExperience #QRcodes
By Jeremy BrockbankMost brands think rebranding means changing the packaging.
But when KT Tape scaled into tens of thousands of stores, the real shift wasn't what they looked like — it was how they educated their customer.
In this episode, Jessica Klodnicki breaks down:
How KT Tape used simple, accessible video to drive usage
The power of QR codes + tech to remove buyer friction
What actually makes a rebrand successful
How to know if your brand is ready to scale in retail
If you have an education-based product — or if you're trying to simplify your customer journey — this episode will spark some ideas.
🎧 Let's kick off Season 3.
Mentioned in this episode: www.volcanicretail.com KT Tape App (iOS/Android)
#RetailWarGames #VolcanicRetail #KTtape #RetailStrategy #Rebrand #CPGMarketing #ProductEducation #ConsumerExperience #QRcodes