In this episode of Coffee Break with Jake, we sit down with Steve Butkovich, president of The Monitoring Association (TMA) and Chief Product Officer at CPI Security, to unpack where professional monitoring is headed and why it matters for dealers, integrators, and end users.

From life-safety saves to business-critical dispatches, we explore how modern central stations turn sensors, video, and automation into real outcomes.

✅ Real saves that matter
✅ Next-Gen ASAP-to-PSAP
✅ AVS-01 Alarm Scoring
✅ Two-Way Voice.
✅Central-station portals and daily activity reports
✅ Central Station as a Service
✅ What makes (and breaks) partnerships

Coffee Break With Jake is recorded live every Friday at 11am ET. Join us live or register to attend at https://go.ssandsi.com/coffeebreak.