When it comes to leadership, Kathleen Bands knows a thing or two. Bands, who is the CEO of My Cleaning Service, was raised in the building service contract industry and watched as her grandfather—and then her parents—built their business from the ground up. Now at the helm, Bands says she’s bringing the company into the future.

Bands recently was awarded the BSCAI 2020 Contracting Profits Emerging Leader Award, which recognizes individuals under the age of 40 who have made significant contributions in the industry. Bands said she is honored to receive the award. She sat down with Contracting Conversations to discuss her leadership style, working at a generational family business and how young women in the industry can assert themselves.

In this episode, you will learn:

- How young people—especially young women—can start showing their leadership skills now

- Seizing leadership opportunities in small and large ways

- The challenges of running a family business

- Why modernizing is essential now more than ever