Emotional intelligence isn’t just a personal skill; it’s a powerful asset that shapes entire cultures, fuels resilience, and boosts productivity across teams. In this episode, we’ll uncover the secrets that make these organizations thrive. Whether you’re a leader, team member, or just passionate about creating positive workplace environments, there’s something here for you. 

With me to discuss this topic is Roberta Fernandez, a pioneering expert in facilitating organizational change and fostering positive, cooperative cultures. Roberta’s work focuses on helping organizations elevate their internal dynamics, addressing issues like customer service, employee engagement, retention, and communication. With her extensive background in cognitive transformation, emotional intelligence, and systems thinking, she empowers leaders to create environments where collaboration thrives.

Roberta's past clients form a diverse portfolio, including Kemps, Sam's Club, Target, Optum, Pentair, governments, academic institutions, and private small businesses.