In this episode of Know Your Ship, presented by eHub, host Frank talks with Padhu Raman, founder of Osa Commerce, about the evolving landscape of supply chain and e-commerce logistics.

Padhu shares his journey from growing up in South India to working at Bosch, then spending 17 years at Manhattan Associates, and ultimately building a platform aimed at solving some of the most pressing challenges in fulfillment and logistics.

Throughout the conversation, he reflects on the complexity of modern supply chains—from data silos and fragmented systems to the rising need for real-time orchestration—and why small and mid-sized brands need more than just software to compete.

This episode explores what it takes to build technology that actually works for operators, not just executives. Padhu talks openly about what he learned on warehouse floors, the limits of robotic automation, the true cost of integration, and why simplifying the post-purchase experience is key to customer retention.

If you work in logistics, supply chain, shipping, or e-commerce—or just want a smarter way to connect your systems and partners—this one’s worth a listen.

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Connect with Padhu and Osa Commerce!

Padhu’s LinkedIn: https://www.linkedin.com/in/padhuraman/

Osa Commerce’s LinkedIn: https://www.linkedin.com/company/osa-commerce/

Osa Commerce’s YouTube: https://www.youtube.com/@osacommerce

Osa Commerce’s Facebook: https://www.facebook.com/osacommerce

Osa Commerce’s X: https://x.com/CommerceOsa?mx=2

Osa Commerce’s Instagram: https://www.instagram.com/osacommerce/