Sometimes life throws you a curveball, and it turns out to be a lesson in disguise. While locking down a wedding last weekend venue brought relief, a trip to a local bar afterward sent a business lesson flying my way. The bar's atmosphere was great, but a clunky service process had us heading for the door. That got me thinking about how businesses sometimes overlook the little 'tripwires' in customer interaction. My takeaway? Keep that path to purchase clear – your business depends on it. #CustomerJourney #BusinessTips