Advice from a Call Center Geek!

What Technology does a World Class 2024 Contact Center Have?


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 Did you ever ask yourself what the high-end contact centers are doing differently? In this ACGpodcast, we dive deep into the cutting-edge technologies that set elite customer service operations apart from the rest. 

This is how we are developing our strategic plan for Expivia.

From AI-powered chatbots to advanced analytics, we explore the tools and strategies that are revolutionizing the way top companies interact with their customers. Whether you're a business owner looking to upgrade your customer service or a tech enthusiast curious about the future of communication, this podcast offers invaluable insights into the world of high-tech contact centers.



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Advice from a Call Center Geek!By Thomas Laird

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