Student contracts, data collection, the ideas of students as customers, and the employability agenda all take a turn under the microscope.

Do the things students need match what they're telling us that they want? Sarah Knight, our head of change - student experience, and Paul Humphries, CEO of Student Crowd, explore the ways we find out, and discuss why it's so important that a culture of collaboration between staff and students is encouraged.

We also hear from expert practitioner Steve Frampton, principal at Portsmouth College, who shares his innovative vision for the college, and what the outcomes were after asking students what they wanted from their FE experience - timetables were shifted, budgets re-focused on different technology and more time was allocated to work experience, which has contributed to 93 young people volunteering in local primary schools.

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