ER physician–turned–healthcare leader Dr. Tony Briningstool joins Lead Well MD to unpack how trust is built when seconds matter - and what the HBO series “The Pitt” gets right about life in the trauma bay. From first-contact behaviors that create instant patient trust to the moment-to-moment cues that make teams feel psychologically safe, Dr. Briningstool breaks down the leader habits that steady a room under pressure: consistency, clear modeling, and calibrated vulnerability. We explore “trust at speed,” co-regulation vs. self-regulation, and how to read (and repair) the nonverbal signals that stall performance. Dr. Briningstool also shares lessons from his journey from ER doc to CEO of Emergency Medicine at Sound Physicians - including lessons learned while playing college football at Michigan State under George Perles and Nick Saban - and why focusing on the process of excellence reliably delivers the outcome.

Send us a text