Will Nelson is the Copilot Lead at Microsoft, where he leads federal executive engagements for Microsoft Copilot, focusing on AI applications. With a background in product operations, internal tooling, and early-stage tech companies, he has launched new products, built scalable systems, and bridged gaps between emerging tools and real-world outcomes. Before Microsoft, Will was a Founding Product Ops Intern at Pie Insurance, where he grew the commercial auto vertical from zero to $2 million in premiums. 

Many organizations waste time in meetings, scatter knowledge across various tools, and engage in repetitive administrative tasks. Employees often feel bogged down by minutiae rather than focusing on high-value work that drives impact. How can integrating AI into daily office applications reduce inefficiency, free up human creativity, and improve team productivity?

Microsoft Copilot embeds AI directly into familiar tools like Word and Teams. The technology includes meeting transcription, automated agendas, real-time translations, and post-meeting recaps that free teams from administrative burdens. AI integrator Will Nelson recommends using AI to clarify acronyms, generate podcasts from transcripts, and role-play for interviews or presentation prep. By leveraging AI as a facilitator rather than a replacement, businesses can focus on mission-critical work rather than minutiae. 

In today’s episode of The Digital Deep Dive, Will Nelson, Copilot Lead at Microsoft, returns to chat with Aaron Conant about how AI tools can enhance daily workflows. Will talks about streamlining project management, enhancing collaboration in Teams, and the importance of context in prompting.

Chad Rubin is the Founder and CEO of Profasee, a dynamic pricing platform enabling brands to predict the optimum price for every product. He has built several successful companies, including the Prosper Show, Think Crucial, and Skubana, which was acquired by 3PL Central. As a speaker and world-class Amazon expert, Chad gives presentations about e-commerce, SaaS, and Amazon at global conferences and webinars. He is also the co-author of the Amazon bestseller Cheaper Easier Direct. 

Online businesses face shrinking profits, rising costs, and competition from global brands. Consumer spending has dropped while brands are pressured to lower prices. How can companies adapt and stay profitable in a crowded and volatile market?

According to e-commerce expert and AI innovator Chad Rubin, brands must rethink traditional pricing strategies by using data-driven insights and AI-powered tools. Pricing should be dynamic, not fixed, allowing businesses to capture more value while meeting consumer demand in real time. Chad highlights the importance of leveraging data as a core business asset, adopting AI to automate cognitive tasks, and embracing experimentation rather than clinging to outdated practices.

In the latest episode of What The Teck?, Rolando Rosas and Dave Kelly welcome Chad Rubin, Founder and CEO of Profasee, back to discuss AI-powered pricing in e-commerce. Chad shares how dynamic pricing can drive profitability, the dangers of false AI claims in the marketplace, and how to train AI with personal content. 

Dr. Mike Perko, PhD, is the Founder of 500 Fist Bumps, an initiative that promotes trust, connection, and well-being among youth. He is also a Professor of Public Health Education at the University of North Carolina at Greensboro (UNCG). In 1994, Dr. Perko developed the Survey to Predict Adolescent Athlete Dietary Supplement Use, which is used by researchers worldwide. As a highly rated speaker and authority figure in public health, he has authored over 200 articles on health and fitness and written three books.

Many people underestimate how early-life habits and social environments influence their health, mobility, and mental well-being in later years. Declining physical activity, limited community connection, and preventable chronic conditions are increasing healthcare costs and diminishing quality of life. How can we build healthier, more connected communities that improve longevity and daily function?

According to public health educator and researcher Dr. Mike Perko, preventative healthcare must start before adulthood. Low-cost, accessible actions like daily walks and groundwork for bone strength can sustain physical health, while fostering social connections can improve mental well-being. Dr. Perko urges community leaders to reintroduce physical education in schools, address social determinants of health, and encourage corporate investments in community health.

In this episode of What The Teck?, Rolando Rosas and Dave Kelly welcome Dr. Mike Perko, Founder of 500 Fist Bumps, back to discuss building healthier communities and preventing chronic illness. Dr. Perko discusses the value of early intervention in developing healthy habits, the impact of walking and physical movement on longevity, and the role of social determinants in shaping overall well-being.

Steve Cadigan is a Talent Advisor at Cadigan Talent Ventures, which helps top organizations and leaders build compelling talent solutions for the digital era. As a keynote speaker on the future of work, he has been at the forefront of global talent strategy and company culture for the past 30 years. Steve was LinkedIn’s first Chief HR Officer, having scaled the company's talent from 400 to 4,000 in 3.5 years. 

He is the author of Workquake and has been recognized as an exceptional world-class performer in culture by The Wall Street Journal, Fortune magazine, and other publications. In 2021, Steve was recognized as being among the top 200 Global Thought Leaders in the world of people and talent.

As artificial intelligence takes over the workplace, many professionals and students are questioning the value of traditional education and wondering how to prepare for a future that seems increasingly unpredictable. With AI disrupting both blue- and white-collar jobs, and universities lagging behind in adapting to the digital age, how can individuals stay relevant?

Former HR executive Steve Cadigan urges professionals to become students of AI, develop uniquely human skills like empathy and communication, and prioritize adaptability over pursuing specific career paths. While AI is currently being used to cut jobs and costs, the real opportunity lies in creating new value and guiding others through the transition. Additionally, countries like China are accelerating AI-backed development through state-backed efforts and massive educational investments, graduating more AI-trained professionals than any other nation. This should prompt professionals in the US to accelerate innovation.

In the latest episode of What The Teck?, Rolando Rosas welcomes Steve Cadigan, Talent Advisor at Cadigan Talent Ventures, back to discuss the impact of AI on education, work, and society. Steve talks about economic growth in super cities, concerns surrounding AI’s power and influence, and the ethical concerns of AI exposing personal data during the hiring process.

Helen Polise is the Owner, Director, and Executive Producer of Muthership Productions, a company specializing in storytelling, lifestyle, healthcare, fashion, and testimonials. She is also the Founder and CEO of Socialize, a community for social media creators. As a professional director and interviewer, Helen has worked with notable brands like Blistex, Conair, and NFL Alumni to create engaging, cross-channel videos. As a video content creator and self-proclaimed social media guru, she is known as the TikTok Teacher, sharing her learnings via tutorials on TikTok. 

The social media landscape is flooded with millions of daily uploads, so creators often struggle to stand out, connect meaningfully with their audiences, and earn a sustainable income. Many aspiring influencers follow trends and expert advice with limited engagement or long-term followers. With such a saturated and fast-paced environment, how can creators find their voice, build trust, and turn passion into profit?

According to social media educator Helen Polise, content creators can build a loyal following by leaning into their authentic purpose. She emphasizes the value of educational content, stating that videos offering tangible value drive deeper engagement and long-term follower growth. Helen recommends investing years in building trust before monetizing content and encourages creators to explore indirect income streams like speaking gigs and brand partnerships. Influencers can also structure content with compelling hooks and deliver on promises to sustain viewer attention and inspire action.

In this episode of What The Teck?, Helen Polise of Muthership Productions and Socialize returns to talk with Rolando Rosas about building a lasting presence as a TikTok content creator. Helen explains how she found her niche through teaching, why she prioritizes community over quick monetization, and how she leverages production expertise on commercial sets.

René Rodriguez is a renowned keynote speaker, leadership advisor, and the best-selling author of Amplify Your Influence, which offers practical strategies to enhance communication and leadership skills. With over 27 years of experience, he has applied behavioral neuroscience to address leadership, sales, and change management challenges. René created the AMPLIFII™ course, a methodology that has trained over 100,000 professionals worldwide.

In today’s hyperconnected world, the constant barrage of notifications, digital content, and virtual interactions has left many struggling with shortened attention spans, weakened interpersonal connections, and difficulty staying present. As more professionals transition to remote and hybrid work, how can we reclaim focus, foster meaningful connections, and lead effectively?

According to behavioral neuroscience expert René Rodriguez, storytelling, social media, and virtual communication impact how the brain processes and stores information. To reclaim focus, he suggests reducing social media consumption and replacing it with activities that stimulate creativity, such as puzzles or focused time blocks for thinking. Through attention-narrowing exercises, like staring at a single point to build concentration and the “40 for 30” technique — giving someone 40 volts of full attention for 30 seconds — leaders can foster meaningful interactions. René also recommends employing narrative storytelling techniques and upgrading your virtual setup to enhance presence, engagement, and communication.

In today’s episode of What The Teck?, Rolando Rosas and Dave Kelly sit down with René Rodriguez, who talks about the neuroscience behind influence and communication. René explores the effects of doom scrolling, how leaders can counter negativity bias through storytelling, and how to maintain an optimal tone during interactions.

Andrea Sullivan is the CEO of vYve by Vayner, a high-performance accelerator program for entrepreneurs and C-suite executives. She is also a Professor in the Masters in Branding program at the School of Visual Arts and serves as a board member at Creative Spirit, the Ad Council, and the United Nations Association of New York. Before joining vYve by Vayner, Andrea was the Chief Marketing Officer at VaynerX, where she built C-suite communities and managed Gary Vaynerchuk’s marketing programs. 

Today’s leaders are facing pressure like never before. With rapid changes in technology, cultural dynamics, and social media, CEOs and entrepreneurs are feeling the heat, and many admit that this stress impacts their decision-making and overall well-being. How can leaders rise above the chaos and create brands that resonate in today’s market?

According to leadership development and branding expert Andrea Sullivan, leaders can navigate these challenges by embracing vulnerability, self-awareness, and authenticity. She emphasizes the importance of leading from the heart, connecting with culture, and creating safe environments where people feel seen. Additionally, prioritizing organic storytelling over high-production messaging can foster deeper engagement and lasting brand loyalty. Leaders must also be willing to let go of their egos, build trust across teams, and maintain continuous introspection to evolve.

In today’s episode of What The Teck? Rolando Rosas and Dave Kelly chat with Andrea Sullivan, the CEO of vYve by Vayner, about building authentic leadership in a digital-first society. Andrea explains the role of emotional intelligence in brand building, the importance of vulnerability, and how to build a dynamic culture from the top down.

Derek Gaunt is a Negotiations Trainer and Coach at The Black Swan Group, a consulting firm specializing in negotiation strategies rooted in hostage negotiation principles. With 29 years of law enforcement experience, including 20 years leading hostage negotiation teams in the Washington, DC, area, he has trained organizations globally on applying hostage negotiation principles to business and leadership. Derek is also the author of Ego, Authority, Failure©. 

Closing deals and winning negotiations can feel like an uphill battle, especially when clients are hesitant, defensive, or unresponsive. Many business professionals unknowingly create resistance by using the wrong approach, like pushing for a "yes" too soon, failing to address unspoken objections, or relying on email instead of in-person communication. How can you use proven negotiation techniques to turn difficult conversations into fruitful deals?

According to former hostage negotiator Derek Gaunt, business professionals can close more deals by applying hostage negotiation techniques to their pitches. He advises beginning with an “accusations audit,” which acknowledges potential objections up front to reduce resistance from prospects. Rather than trying to secure the deal too soon with questions requiring a “yes” response, you can ask “no-oriented” questions phrased like “Would you be against…?” to make clients feel in control and more willing to engage. Derek also suggests testing verbal agreements at least twice to ensure commitment and prevent last-minute roadblocks in negotiations.

In this episode of What The Teck?, Rolando Rosas interviews Derek Gaunt, Negotiations Trainer and Coach at The Black Swan Group, about applying hostage negotiation strategies to business deals. Derek explains why emotions dictate responses in negotiations, how to identify manipulation, and the role of the amygdala in facilitating difficult conversations.

James Thomson is the Managing Partner at Equity Value Advisors, where he advises brand executives and investors on accelerating e-commerce revenues and aligning distribution and pricing strategies. He serves on the boards of and invests in companies such as Mamenta, Davinci Micro Fulfillment, and MAVI.io. Previously, James was the Chief Strategy Officer at Buy Box Experts, a managed services agency that assists brands in optimizing their online sales channels as well as investors of businesses selling on Amazon. Before Buy Box, he served as the Business Head of Amazon Services, the division responsible for recruiting tens of thousands of sellers annually to the Amazon marketplace, and he was the Senior Manager for Fulfillment by Amazon (FBA).

Amazon has evolved beyond just a marketplace; it is now a data-driven company that leverages first-party consumer insights to dominate digital advertising. As generative AI reshapes online shopping, Amazon uses its vast data resources to enhance customer experiences, refine search results, and expand its advertising reach. How can retail-first brands break into this competitive space?

While Walmart remains a major player in retail, its e-commerce strategy differs significantly from Amazon’s. Rather than directly competing, Walmart focuses on converting its in-store shoppers into online customers, leveraging its physical presence to drive digital growth. However, many traditional retail brands struggle to adapt to Amazon’s algorithm-driven marketplace, where competitor brands thrive by optimizing keywords, pricing competitively, and constantly innovating. According to Amazon veteran James Thomson, brands that invest in data-driven decision-making, continuously refine their product listings, and adapt to Amazon’s evolving algorithms can increase visibility and outperform competitors.

In this episode of What The Teck?, James Thomson, the Managing Partner at Equity Value Advisors, joins Rolando Rosas to discuss the shifting dynamics of Amazon’s online marketplace. He explains Amazon’s evolving role in social commerce, how Amazon uses first-party data to influence customer experiences, and the importance of blocking out your calendar for family time.

Ellen Frank-Miller, PhD, is the Founder and CEO of WORC (Workforce & Organizational Research Center), an applied research and evaluation consultancy creating an inclusive economy for worthwhile jobs. She has spent her 30-plus year career collaborating with employers, investors, national advocates, and community-based organizations to enhance jobs and make them more accessible. 

As an organizational scholar, Ellen spent 15 years in human resource consulting, creating evidence-based programs and policies. Before launching WORC, she founded and led the Workforce Financial Stability Initiative at Washington University’s Social Policy Institute.

Decades of research have shown that higher-paying jobs and profit-sharing programs for frontline workers lead to increased engagement and retention and a healthier bottom line for organizations. Yet, many companies hesitate to implement these incentives, not recognizing their widespread value. How can frontline managers effectively communicate the advantages of these initiatives to executives while aligning them with company goals?

According to workforce researcher Ellen Frank-Miller, companies that align employee ownership programs with performance observe frontline workers taking responsibility for their contributions. These incentives encourage employees to pursue professional development opportunities and further their careers. Ellen advises frontline supervisors to communicate openly with their team and collaborate with them to solve problems. They can then convey the results to executives to foster a dialogue about profit-sharing and employee ownership plans. While implementing these incentives into larger corporations may involve legislation, smaller, locally owned businesses can integrate them into their succession plans.

Welcome back to What The Teck? as Ellen Frank-Miller, PhD, Founder and CEO of WORC (Workforce & Organizational Research Center), returns to talk with Rolando Rosas about how employee ownership programs benefit companies and workers. Ellen explains how to align employee incentives with organizational goals, her research into human capital management and value creation, and how to invest in frontline employees and give them opportunities.