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In this episode of The Elite Agent Masterclass, Jack Durkin and Holly Boylan sit down with Richard Austen, a premium-market agent with decades of experience — and now a self-employed partner at The Avenue.

Richard shares the honest highs and lows of transitioning from corporate agency life to self-employment, navigating premium listings, and what it’s really like building a personal brand in today’s market.

Inside the episode:

• How Richard pivoted from quantity surveying to estate agency
• The challenges of leaving a salaried role for self-employment
• Why personal branding is more vital than ever
• What it takes to build trust in the premium end of the market
• The mindset shift that unlocked his next level of performance

💬 “You’ve got to back yourself — even when it’s uncomfortable.”

Whether you’re on the fence about going self-employed or just want insight into building a long-term career in estate agency, this episode delivers grounded, practical advice.

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