1. The art of asking, 5-15 words that end with a question

2. Asking questions in a sequence

3. Using Scripts

4. Repetition & Experience, Auto Suggestion

5. Letting go of the outcome

6. Developing a routine for asking:

A.The 3 foot rule

B.The Elevator

C.Social events & fliers

D.Asking for a date

E.Asking for a reservation

F.Opening any conversation

G.Lead call

7. Unscripted in the flow

8. Answering without thinking

9. Trusting your feelings on what to ask & answer

10. People are predictable

11. Becoming a professional