What to do if your client doesn't want to follow your UX process? What can you do if there's a pushback on user research? In this episode we are diving deep into how the transition to UX happens!

In this episode you can learn...

• Understand UX transition - what it takes to follow process
• How to develop empathy
• Strategies to take steps towards UX process

Key takeaways:

• Know it's a process and takes time
• Coffee example - don't expect to jump to level 100
• Find those low-hanging fruits
• Empathise with stakeholders - understand their frustrations
• Stick to the process long enough

Complete shownotes: https://uxkitchenshow.com/020