In this episode, you'll hear a conversation about what top management can do when a direct manager avoids addressing poor performance with the employees they lead.

This topic was brought up by this episode's guest, Susan Pearce. She went through such a situation, and together we explore what was done, as well as the alternative approaches and actions she could have taken to resolve this challenge.

Susan is the CEO of the Australian General Practice Network, a non-profit organization that supports healthcare through various initiatives and programs dedicated to preventing illness. The organization also helps general practitioners with their operations and HR activities.

You can learn more about Susan and the Australian General Practice Network here:

LinkedIn: https://www.linkedin.com/in/susan-pearce-277b61104/

Website: https://www.agpn.org.au/

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