The increase in employee technical literacy and digital dexterity is changing the role of the IT organization. Demands for a more consumerized work environment are coupled with a rapid rise in shadow IT and the personal choice of apps and devices. In this environment, IT has a great opportunity to promote a more agile and engaged workforce when "every employee is an IT employee."Visit http://eod.gartner.com/event/pcc13 to view more
recorded sessions from Gartner’s
Digital Workplace Summit, 2015.