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Stakeholders and subject matter experts LOVE their products, and their craft, so naturally they think they know how to train on it. They don't realize they have the CURSE OF KNOWLEDGE and that is the number one cause of horrible trainings. In this podcast I talk about what to do with clients who try to tell you how to design your learning.
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Stakeholders and subject matter experts LOVE their products, and their craft, so naturally they think they know how to train on it. They don't realize they have the CURSE OF KNOWLEDGE and that is the number one cause of horrible trainings. In this podcast I talk about what to do with clients who try to tell you how to design your learning.