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What to Do When You Don’t Know the Answer to Customer Questions (Includes Video)
Don Crawley, Author.
What to Do When You Don’t Know the Answer to Customer Questions (Includes Video)
No one knows everything, but sometimes it feels like we’re expected to know the answer to every question a customer asks. It’s not, however, our ability to answer every question that matters as much as our ability to handle every question with grace and aplomb and ultimately provide a complete, honest, and accurate answer. I […]
What to Do When You Don’t Know the Answer to Customer Questions (Includes Video)
Don Crawley
View all episodes
By Don R. Crawley
5
11 ratings
Don Crawley, Author.
What to Do When You Don’t Know the Answer to Customer Questions (Includes Video)
No one knows everything, but sometimes it feels like we’re expected to know the answer to every question a customer asks. It’s not, however, our ability to answer every question that matters as much as our ability to handle every question with grace and aplomb and ultimately provide a complete, honest, and accurate answer. I […]
What to Do When You Don’t Know the Answer to Customer Questions (Includes Video)
Don Crawley