In this solo episode, John helps you decide whether and where you should be listed online in the first place and then walks you through exactly what to do when you get a negative review on one of your online listings, including:

1. Step back from the situation
2. Decide what impact responding to the review would have
3. Consult with trusted colleagues
4. Trust that it makes your listing more trustworthy
5. Bury it with positive reviews

Apply to work with John now: www.thejohnclarke.com/workwithme