As an entrepreneur, are there situations that you’ve avoided, or systems that you’ve neglected to put in place because you simply believe that it will never happen to you? I know that for many years, I coasted through certain areas of my business on the belief that my clients were wonderful and kind people and that nothing that ever took place within my business (or throughout our interactions) would ever disrupt that.

The truth of the matter is, life happens; and regardless of what we want to believe when it comes to the world, or humans, or ourselves, there are steps and situations that unfold before us that no one could have ever predicted taking place.