The Business Warrior Within

What To Do When You're Ghosted

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The Sales Warrior Within | Season 2 Episode 23 - What To Do When You're Ghosted

Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

"Good Selling, Good Leading, Good Living." - Andy Olen

What To Do When You're Ghosted

  • Andy Olen talks about the phenomenon of "Ghosting" 
  • Ghosting is when a customer doesn't return calls, is nowhere to be found, and ignores the salesperson's messages and communication
  • There are three reasons why customers may ghost salespeople - conflict aversion, working with a competitor, and prioritizing other efforts
  • Andy walks through each of these situations and then provides advice on how salespeople can manage each situation
  • Using connection, communication, and cooperation, Andy reminds listeners to always take the high road, even when being ghosted

    • Purchase Andy's Customer Presentation Excellence Course
    Invest in Andy's Online Negotiation Courses

    Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

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    The Business Warrior WithinBy Andy Olen
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