The last 18 months have been unprecedented in challenging established norms and rules for engaging in work. In the space of less than a week, many organisations put in place processes for remote working that would previously have taken months, if not years, to make a reality. While for many people this was a pressured and challenging experience, it has nonetheless set a precedent that will shape the future. In this, the final episode of the series, Professor Binna Kandola OBE uses a combination of research and experience to look at what we can learn from the capsule environment we found ourselves living in for the majority of last year.

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